Preventing shoplifting and internal theft involves a combination of proactive customer service, thoughtful store layout, and effective security measures such as surveillance, mirrors, and entrance alerts. Equally important is fostering a trustworthy workplace culture by knowing your employees and ensuring there are clear, confidential processes in place to report concerns.
Preventing Shoplifting or Internal Theft
• Build relationships with customers – the better you know them the less likely they are to steal from you. Greet customers as soon as possible.
• Put easy to steal items in a visible but hard to reach location
• Utilize mirrors throughout your business.
• Install an entrance alert sensor
• Install security cameras
• Know your employees
• Provide a way for employees to report theft or fraud by co-workers