FILE A COMPLAINT
If you want to make a complaint or if you have a question or concern, the Delta Police can assist you in a variety of ways. If you require assistance, you may contact a member of the Professional Standards Section during business hours Monday through Friday. Or, for 24 hour – seven day a week assistance in lodging a complaint, question or concern, you can contact the on-duty patrol Staff Sergeant. Call 604-946-4411.
The Office of the Police Complaint Commissioner (OPCC) is the independent civilian oversight authority of the British Columbia Police Act. The legislated mandate of the OPCC is to provide independent oversight to Police Act investigations involving complaints of misconduct by police officers in British Columbia. The OPCC is also the oversight body for the governance of Service and Policy complaints made against a municipal police department.
A complaint can be made directly to the OPCC. The OPCC receives all complaints and will determine admissibility under provisions of the Police Act and notify the Delta Police Department accordingly.
The Police Act provides options by which a member of the public can submit a report of complaint or concern regarding a police officer of the Delta Police Department. A member of the public may wish to submit a formal registered complaint to the OPCC regarding the actions of a police officer(s) or submit a Question or Concern to the on duty Watch Commander who will address the matter and notify the Professional Standards Section. Complaints can be sent directly to the OPCC or through the Delta Police Department - Professional Standards Section.
Police Act investigations are confidential for all participants and not subject to disclosure through the Freedom of Information and Protection of Privacy Act (FOIPPA).
The OPCC or designate, depending on the nature of the alleged misconduct, may determine that it’s most appropriate for all parties involved that the investigation into the allegation be carried out by an outside policing agency. The OPCC has the authority to make that determination and direct an external investigation be conducted.